Travel Tips and Advice

What can I expect when flying with a medical condition or disability?

Travellers with a disability or medical condition may have specific needs and requirements when flying out of Australia. Medical items that you may need during your flight, such as prescription medicines, are allowed in your carry-on bags. Following the simple steps below will help you get through security screening point quickly.

Packing your carry-on bags

  • Some medical items that take a liquid, aerosol or gel form are exempt from the restrictions on liquids, aerosols and gels and can be packed in your carry-on bags. These include prescription medicine and prescribed medical devices. Information on what you cannot take on board is also available.
  • Reasonable quantities of non-prescription medicines are allowed onboard. Security screening officers have the final say on what a reasonable quantity is.
  • Mobility aids such as walking sticks and crutches can be taken on board, but are subject to the screening process.
  • Hypodermic needles can also be packed in your carry-on bags but you must have proof that they are medically necessary.

Going through security checks

  • Present any liquid, aerosol or gel medications, along with any supporting documentation, to security screening officers at the screening point.
  • Walking aids and wheelchairs must be screened before boarding the plane. These aids may need to undergo an X-ray or explosive trace detection test. Screening points have chairs and walking aids available for you to use during this process.
  • Wheelchair users can choose to have a physical search rather than go through the metal detection equipment. This search can be conducted in private.
  • Inform the security screening officer if you have any medical conditions, such as a pacemaker, that might be affected by security screening.
  • Inform the security screening officer if you have an implanted metal device, or any other device that may affect the screening equipment.