Customer Service Standards

We are committed to providing the highest in customer service standards. Our polices are designed to ensure our services are safe, reliable, confidential, flexible, and guided by customer preferences.

Our services are guided by a range of legislative responsibilities and in particular compliance with the:

  •  NDIS Quality and Safeguarding Framework
  • The National Disability Services Principles
  • The NDIS Code of Conduct
  • Australian Travel Accreditation Scheme Code of Conduct.
  • Australian Tourism Accreditation Program Code of Conduct

 

Committed to Customer Service Excellence