Customer Service Standards

We are committed to providing the best customer service to the highest standards. Our policies are designed to ensure our services are safe, reliable, confidential, flexible and informed by customer preferences and feedback.

Our services are guided by a range of legislative requirements and fully comply with the:

  • NDIS Quality and Safeguarding Framework
  • National Standards for Disability Services
  • The NDIS Code of Conduct
  • Australian Travel Accreditation Scheme Code of Conduct
  • Australian Tourism Accreditation Program Code of Conduct

 

Committed to Customer Service Excellence